Learning from the COVID-19 Pandemic: Designing and Implementing a Telehealth-In Person Hybrid Care Model

Abstract

In the early Spring of 2020, New York City quickly became the epicenter of COVID-19 in the United States. The Donald and Barbara Zucker School of Medicine at Hofstra/Northwell Student-Run Free Clinic implemented a telehealth outreach initiative to check in on patients and to provide answers to COVID-19 related questions. The clinic used this foundation to integrate telehealth into existing operations creating a telehealth and in-person hybrid model.